Shipping & Orders

At Kayans Jewels, we are committed to delivering your jewelry safely, securely, and on time.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or holidays may require additional processing time.

Shipping Time

Estimated delivery timelines:

• Standard Delivery: 3–7 business days
• Remote locations may require additional time

Delivery timelines may vary due to courier delays, weather conditions, or high order volume.

Shipping Charges

• Free shipping may be available on selected orders or promotional offers.
• Shipping charges, if applicable, will be displayed during checkout.

Order Tracking

Once your order is shipped, tracking details will be shared via SMS, email, or WhatsApp.

Packaging

All jewelry products are securely packed in premium protective packaging to ensure safe delivery and a luxury unboxing experience.

Cash on Delivery (COD)

COD is available for selected locations and eligible orders.

International Shipping

International shipping availability depends on the destination country and applicable shipping policies.

Incorrect Address

Customers are responsible for providing accurate shipping details. Kayans Jewels is not responsible for delays caused by incorrect addresses.

Damaged or Missing Orders

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos or an unboxing video for support.

Contact Support

For shipping or order-related assistance, please contact the Kayans Jewels support team.